Councilman Jim Frederick reported at the December 28, 2009 Sac City Council Meeting that he has received a couple of phone calls about Mediacom’s Service. According to Mr. Fredrick, at issue is service and rates. Mr. Frederick was asked by these contacts what they could do, to which he says that he responded that Sac City is in a franchise agreement with Mediacom for a few more years.
In fact the City is in a franchise agreement until 2021 with Mediacom and there doesn't seem to be anything that can be done at the City's end regarding poor service or high rates, though Councilman Bill Brenny did say that in a visit he had with the Vice President of Mediacom's Marketing he did discuss the issue of poor service. Mr. Brenny did not say what the outome of that discussion was.
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